State Farm® Insurance Agent Scott Cameron

"Hi Michael, thank you so much! We work hard to make sure our customers feel informed and confident in their decisions, and we're so glad we provided you with the helpful service you deserve! I truly appreciate you taking the time to share your experience. My team and I are always happy to help whenever you need us!"

"Hello, Ann. Thank you for taking the time to share your experience with our agency. We appreciate your kind words about the team members who provided helpful service, and we're sorry to hear that other interactions left you feeling frustrated and uncomfortable.

Our team strives to provide clear communication, knowledgeable guidance, and respectful service to every customer. When discussing life insurance, our goal is to help customers understand their options and make informed decisions about protecting themselves and their loved ones. We believe it's important to ask thoughtful questions and review available options so customers can feel confident in their decisions. We regret that our intentions may not have come across that way during your experience.

We appreciate your feedback and the opportunity to have served you. Although we're sorry to see you leave, we sincerely wish you and your family all the best moving forward."

"Sue, thank you for sharing your experience with us! We pride ourselves in our professionalism and diligent service, and I'm thrilled to hear Ramone provided you with excellent service! We truly appreciate you and are always happy to help when you need us!"

"Thank you so much for your kind words! I'm glad Shaylin was able to give you the wonderful service you deserve! Your satisfaction is our top priority, and we’re here to assist you whenever you need. We're happy to help if you need anything else!"

"Kimberly, thank you so much for your kind review and your loyalty to us after all these years! We’re so happy to hear that Francheska was able to get everything taken care of for you. Going above and beyond for our customers is exactly what we strive for, and we’re lucky to have her on our team! We truly appreciate your continued trust in us, and we’re always here whenever you need anything! "

"Hello, Charles. We’re very sorry to hear how disappointing this experience has been, especially after being with State Farm for so many years. We truly appreciate the loyalty and trust you’ve placed in us over that time.

Underwriting decisions can take several factors into consideration, including the frequency and severity of claims. These decisions are made separately from our local agency, and unfortunately, our office is not able to override an underwriting decision.

We completely understand your frustration and are sorry to see you leave. We sincerely appreciate the many years you’ve allowed us to serve you and wish you all the best moving forward."

"Morning Carl, thank you for your review! I'm pleased to hear Marci provided you with such wonderful service. Our team strives to provide every customer with a positive and helpful experience. We are always happy to help whenever you need us!"

"Thank you so much for your kind review, Tim! It was a pleasure working with you, and I’m glad I was able to keep you informed throughout the process. I truly appreciate you taking the time to share your experience. My team and I are always happy to help whenever you need us!"

"Thank you for sharing your experience, A C! I'm thrilled to hear that Francheska was able to help make a frustrating situation a little easier for you. We truly appreciate your kind words about her helpfulness and positive attitude, and we’re so glad she could be a bright spot during the process. Thank you for trusting our team, and we are always happy to help when you need us!"

"Hello, Lebert! Thank you so much for sharing your experience! Our team works hard to make sure our customers feel informed and confident about their decisions. I'm so glad we were able to provide you with the helpful service you deserve. If you need anything else, we're here to help!"

"Your review means a lot to us, Michelle! We’re thrilled to hear that Angelica was helpful and welcoming. We strive to continue providing you and all of our customers with great experiences and exceptional service. We are always happy to help if you need anything else!"

"Hi Greg, thank you for taking the time to share your concerns. We’re sorry for the frustration and confusion surrounding the recent change to your policy and billing.

After investigating the situation, we found that the additional coverage had been discussed and approved during a previous policy review. Because the coverage could not be added at that time, it was scheduled to take effect at a later renewal. We understand, however, that there was confusion surrounding when the coverage would be added, and we appreciate you bringing your concerns to our attention.

Once you contacted our office and requested that the coverage be removed, our team processed that request and contacted billing regarding the resulting adjustment. Rather than being issued as a separate refund, the adjustment was applied as a credit to the account.

We value the trust you’ve placed in our agency over the years and appreciate the opportunity to clarify what occurred. If you have any additional questions about the adjustment or would like to review the account with us, please contact our office directly at 352-861-2266. We hope to improve your experience moving forward."

"Thank you so much for this review and the remarks about Daymeion! Auto, Home Insurance or just service, he does a great job."

"Thank you so much for taking the time to point out the great job Rebekah and Kaitlyn have done for you. We are very proud of the great job they do and of how much they care."

"Lolita, thank you for taking the time to leave us a review! I'm happy to hear that Kaitlyn provided you with such a professional and efficient experience. It's wonderful to know she made a positive impact and resolved your issues quickly. We appreciate your recommendation and support! Feel free to reach out if you need anything else!"

"I am so sorry that we have disappointed you. Our team member did make an error July 31 on your policy. Since then we were able to promptly get that corrected but have not been able to get you a corrected bill.

My team has followed up with State Farm at least every other week and thus far been unable to get a bill update. Last week we asked for an “escalation” and were denied that. Today, we tried again and were able to submit an escalation request. I believe that we will get you that bill soon. In the meantime, your policy shows in-force and does not show an amount due or overdue. We were able to accomplish that for you as we worked to get the billing updated with the company.

I am so sorry that we have not met your expectations."

"Thank you so much, August! I'm proud to have knowledgeable team members like Kaitlyn who are dedicated to helping our customers. Our team strives to provide every customer with a positive and helpful experience. We truly appreciate you and are always happy to help when you need us!"

"We appreciate your review, Beverly! I am very proud that our team provide you and others with dependable service, so you are confident in your insurance decisions! We are always happy to help if you need anything else!"

"Thank you, Deborah! I'm glad to hear that Faith was able to provide you with such a positive experience. We always aim to make our customers feel comfortable and well taken care of. Feel free to reach out if you need anything else!"

"Thank you, Deb! I'm happy to hear that Angelica provided you with such excellent service and addressed your concerns quickly. We appreciate your kind words about her expertise and friendly demeanor. Feel free to reach out if you need anything else!"

"Mercedes, thank you for taking the time to leave us a review! I'm happy to hear that Lexi was able to assist you with a quote for the Corvette and that you found it affordable. We look forward to helping you further if you decide to move forward with the purchase. Feel free to reach out if you need anything else!"

"Inde, thank you for taking the time to leave us a review! I'm happy to hear that Lexi provided you with stellar service. We agree, she's a great asset to our team. We're always here if you need anything else!"

"Tressen, thank you for taking the time to leave us a review! I'm happy to hear that Rebekah was able to assist you with your online renewal form and that you had such a positive experience. We strive to provide friendly and knowledgeable service. Let us know if we can help with anything else!"

"Grams Rosario, thank you for taking the time to leave us a review! I'm glad to hear you're happy with your auto insurance and our team. Lexi is indeed a great asset, and I'm pleased she could assist you so well. Feel free to reach out if you need anything else!"

"Michael, thank you for taking the time to leave us a review! I'm happy to hear that Kaitlyn and Lexi made your experience smooth and easy while assisting with your policy changes and payment. We appreciate your kind words and support. Feel free to reach out if you need anything else!"